1. Our Commitment to Responsible Gaming
At kiriky, we believe that gambling should be an enjoyable leisure activity — never a source of financial stress, emotional harm, or family conflict. Our responsible gaming programme is built around one simple principle: the player's wellbeing always comes first. We take this commitment seriously, and it shapes every aspect of how we design, operate, and support the kiriky platform for our Bangladesh players.
Gambling involves real money and real risk. While the vast majority of kiriky players enjoy our live casino games, cricket betting markets, and slot titles without any difficulties, a small number of people can develop problematic gambling behaviours. kiriky has a duty of care to those players, and we take proactive steps to identify signs of harm and intervene early — through automated monitoring, responsible gaming pop-ups, and direct outreach from our support team.
All of kiriky's responsible gaming tools are free, instant, and available to every registered player at any time via the account dashboard. You do not need to justify your use of these tools to anyone. Whether you want to set a deposit limit, take a short cool-off break, or permanently exclude yourself from the platform, you can do so at any time — and kiriky will honour your choice immediately and without question.
kiriky's Responsible Gaming Pledge: We will never attempt to reverse a self-exclusion request, override a deposit limit, or contact a self-excluded player with promotional material. Player wellbeing is non-negotiable at kiriky.
2. 18+ Age Restriction
kiriky is strictly an 18+ platform. We do not permit any person under the age of 18 to register an account, make a deposit, place a bet, or participate in any game or promotion offered on kiriky.net. This policy is absolute and without exception — regardless of parental consent, accompanied access, or any other circumstance.
Age Verification at kiriky
Every new kiriky account is subject to mandatory age verification as part of our Know Your Customer (KYC) process. Players are required to provide a valid government-issued identity document — such as a Bangladesh National Identity Card (NID), a valid passport, or a Bangladesh Road Transport Authority driving licence — confirming that they are 18 years of age or older before making their first real-money deposit or withdrawal.
In addition to document-based verification, kiriky uses automated age-screening checks during the registration process to flag accounts where the declared date of birth indicates the player may be under 18. Any account flagged by this system will be suspended pending human review by our compliance team.
Protecting Minors
If you share a device — such as a smartphone, tablet, or family computer — with a person under 18, kiriky strongly recommends the following precautions:
- Always log out of your kiriky account when you are not actively using the platform.
- Use a strong, unique password that younger family members cannot easily guess.
- Enable screen-lock or PIN protection on your device.
- Consider installing a parental-control application such as Net Nanny, Qustodio, or your device's built-in parental restrictions to block access to gambling websites for younger users.
If you suspect that a minor has registered or attempted to register a kiriky account, please report it immediately to . We will investigate, suspend the account without delay, return any deposits made, and permanently bar that user from re-registering.
Zero Tolerance: kiriky operates a zero-tolerance policy toward underage gambling. Any account found to belong to a person under 18 will be permanently closed, all winnings will be forfeited, and the matter may be referred to the relevant authorities.
3. Self-Exclusion
Self-exclusion is the most powerful responsible gaming tool available to kiriky players. When you apply for a self-exclusion, your kiriky account is immediately and fully suspended for the duration you choose. You will not be able to log in, make deposits, place bets, or claim bonuses during the exclusion period. All marketing communications — emails, SMS notifications, and promotional messages — will be stopped immediately upon exclusion activation.
Available Exclusion Periods
How to Apply for Self-Exclusion
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Log in to your kiriky account
Access your account via kiriky.net using your registered email and password. Complete OTP verification if prompted.
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Navigate to Responsible Gaming settings
Go to your account dashboard and select the "Responsible Gaming" section from the settings menu.
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Select "Self-Exclusion"
Choose your preferred exclusion duration from the available options: 1 Week, 1 Month, 6 Months, 1 Year, or Permanent.
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Confirm your request
kiriky will ask you to confirm your decision. The exclusion takes effect immediately upon confirmation — there is no delay or grace period.
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Alternatively, contact support
If you are unable to log in or prefer not to, email with the subject line "Self-Exclusion Request" and our team will activate the exclusion for you within 24 hours.
4. Deposit Limits
kiriky's deposit limit tool allows you to set a maximum amount in Bangladeshi Taka (৳) that you are permitted to deposit into your kiriky account over a defined period. This is one of the most effective ways to keep your gambling spending predictable, affordable, and within the bounds of your personal entertainment budget.
You can set deposit limits on three timeframes:
- Daily limit — maximum total deposits per calendar day (Bangladesh Standard Time, UTC+6).
- Weekly limit — maximum total deposits in any rolling seven-day period.
- Monthly limit — maximum total deposits in any rolling 30-day period.
You may set any combination of daily, weekly, and monthly limits simultaneously. If you set a daily limit of ৳1,000 and a monthly limit of ৳15,000, both limits will be enforced — and you will be prevented from depositing the moment either threshold is reached.
Changing Your Limits
kiriky applies an intentional asymmetry to how deposit limit changes are processed, designed to protect players from impulsive decisions:
- Lowering a limit takes effect immediately — if you decide you want to spend less, that restriction is in place right away.
- Increasing a limit is subject to a mandatory 24-hour cooling period before the higher limit takes effect. This gives you time to reconsider whether the increase is consistent with your responsible gambling goals.
- Removing a limit entirely is also subject to the 24-hour cooling period.
Tip for Bangladesh Players: When setting your deposit limit, consider your monthly income, household expenses, and savings goals. A widely cited guideline is that entertainment spending — including online gambling — should not exceed 1-2% of your monthly net income. At kiriky, we encourage every player to set a limit before their first deposit.
5. Session Timers & Time-Out
Losing track of time is one of the most common ways that gambling sessions extend beyond what a player originally intended. kiriky's session timer tools are designed to keep you aware of how long you have been playing and to give you clear, actionable prompts to take a break.
Session Time Limit
You can set a maximum session duration — for example, 1 hour or 2 hours — via your responsible gaming settings. When you reach the limit you have set, kiriky will display a clear on-screen notification. You can choose whether to be prompted to continue or to be automatically logged out when the session limit is reached.
Reality Check Notifications
Reality checks are periodic pop-up reminders that appear during active play at intervals you define — every 30 minutes, 60 minutes, or 90 minutes. Each pop-up displays:
- How long you have been playing in the current session.
- Your total wagers placed during the session.
- Your net result for the session (total wins minus total losses).
- A clear prompt to continue playing or to end your session.
Time-Out (Cool-Off)
A time-out is a short, voluntary account suspension of 24 hours, 48 hours, or 7 days. Unlike a full self-exclusion, a time-out is designed for players who need a brief breathing space rather than a longer-term break. Your account will resume automatically at the end of the time-out period unless you choose to extend it or convert it into a longer self-exclusion. During a time-out, all marketing communications are suspended.
6. Recognising Signs of Problem Gambling
Problem gambling can affect anyone — regardless of age, income, profession, or gaming experience. It often develops gradually, and many people are not aware that their gambling has become problematic until the impact on their finances, relationships, or mental health is already significant. kiriky wants every player to be informed about the warning signs so they can take action early.
Warning Signs to Watch For
- Gambling with money intended for essential expenses such as rent, groceries, utilities, or school fees.
- Borrowing money from family, friends, or lenders to fund gambling sessions.
- Feeling restless, irritable, or anxious when not gambling — or when trying to stop.
- Chasing losses — continuing to gamble in an attempt to recover money that has been lost.
- Lying to family members or colleagues about the amount of time or money spent gambling.
- Gambling as an escape from stress, anxiety, depression, loneliness, or other emotional difficulties.
- Repeated unsuccessful attempts to cut down, control, or stop gambling.
- Missing work, study, or important family commitments because of gambling activity.
- Neglecting personal health, hygiene, or sleep because of extended gambling sessions.
- Feeling a constant preoccupation with gambling — thinking about past sessions or planning the next one.
If you recognise any of the above signs in your own behaviour, kiriky strongly encourages you to activate a self-exclusion, deposit limit, or cool-off period immediately, and to reach out to a qualified support organisation. You are not alone — problem gambling is a recognised condition and professional help is available and effective.
7. Self-Assessment
If you are unsure whether your gambling habits have become a concern, the questions below can help you reflect. This is not a clinical diagnostic tool — it is a starting point for honest self-reflection. Consider answering "yes" or "no" to each question, and if you find yourself answering "yes" to several, we encourage you to seek support.
Responsible Gaming Self-Check
Answer honestly. "Yes" to 3 or more questions suggests it may be helpful to speak with a support professional.
Have you ever spent more money gambling than you originally planned to spend?
Have you ever gambled with money that was set aside for bills, rent, food, or other necessities?
Have you ever tried to win back money you had already lost by gambling more?
Have you ever hidden or lied about how much you gamble or how much you have lost?
Have you ever felt restless or irritable when trying to reduce or stop gambling?
Has gambling ever caused arguments, tension, or problems in your family or relationships?
Have you ever borrowed money — from a person or a lender — specifically to gamble?
Do you find yourself thinking about gambling frequently, even when you are not playing?
If you answered "yes" to three or more questions: This is a signal that gambling may be having a negative impact on your life. Please reach out to kiriky support or one of the external help organisations listed in the section below. Taking action early makes a significant difference.
8.
Support & Contact Resources
If you feel that gambling is becoming a problem for you or someone you care about, kiriky urges you to reach out for help. Our support team is available 24 hours a day, seven days a week — and there are also independent, confidential organisations that specialise in gambling-related support.
Contact kiriky Support
kiriky's responsible gaming team can help you activate any self-protection tool, answer questions about your account history, or simply provide a non-judgmental space to discuss your concerns. You can reach us at any time:
- Email: — use the subject line "Responsible Gaming" for priority handling.
- Response time: We aim to respond to all responsible gaming enquiries within 2 hours, 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
- Self-exclusion requests by email: If you are unable to access your account, simply email us and we will apply the exclusion manually within 24 hours.
External Support Organisations
kiriky encourages players who are experiencing gambling-related difficulties to consult independent professional resources. The following organisations provide confidential, non-judgmental guidance:
Remember: Seeking help is a sign of strength, not weakness. Thousands of people successfully overcome gambling-related problems every year with the right support. kiriky is here to help you take the first step — activate a responsible gaming tool now or reach out to our team at .
Parental Controls & Device Protection
If you are concerned about a family member's access to online gambling platforms, kiriky recommends installing third-party filtering software on shared devices. Tools such as Net Nanny, Qustodio, Bark, and Circle allow you to block access to gambling websites across all browsers and apps on a device. These are particularly important if children or teenagers use the same smartphone or tablet as an adult kiriky player.
Bangladesh mobile users on Grameenphone, Robi, Banglalink, and Teletalk networks can also contact their network provider to enquire about parental controls and website filtering options available on their plans.